Petfolk Employee Benefits
Contact Us
Questions? Contact your Benefits Advisor or reach out directly to the carriers.
Carrier Contact Information
Questions about specific benefits? Contact the carriers directly below.
Cigna Contact Info
Hospital Indemnity Insurance, Critical Illness Insurance, Accident Insurance, Dental Insurance, Medical Insurance
- Member Services (medical, dental, accident, critical illness, hospital indemnity): 1-800-997-1654
- Member website: mycigna.com
- Find a doctor or dentist: hcpdirectory.cigna.com
LegalEASE Contact Info
Legal Plan
- Member Services: 1-800-248-9000, Monday to Friday, 7 a.m. to 7:30 p.m. CST
- Enroll and plan details: legaleaseplan.com/lped
MetLife Pet Contact Info
Pet Insurance
- Quotes and enrollment: 800-438-6388
- Get a quote: metlife.com/getpetquote
- Member Services: 1-866-937-7387
- Website: metlifepetinsurance.com
- 24/7 vet chat: MetLife Pet app
Norton LifeLock Contact Info
Identity Protection
- Member Services: 1-800-607-9174
- Identity restoration: 1-800-543-3562, Monday to Friday, 6 a.m. to 5 p.m. MST
- Member website: my.norton.com
- Policy terms: gendigital.com/legal
Rippling Contact Info
HSA, FSA and Commuter Benefits
- Website: rippling.com
- HR questions: hr@petfolk.com
The Standard Contact Info
Long Term Disability, Short Term Disability, Employee Assistance Program, Life and AD&D Insurance
- Life and disability: 1-800-628-8600
- Website: standard.com
- EAP (24/7): 1-888-293-6948
- EAP website: healthadvocate.com/standard3
VSP Contact Info
Vision Insurance
- Member Services: 1-800-877-7195
- Website: vsp.com
- Find an eye doctor: vsp.com/eye-doctor